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In most cases, the order will be processed and shipped within 24 hours. This does not include weekends or holidays. You will receive an email notification once your order ships. And you can also get shipping information of your order on Order Tracking page.
If you have made a mistake with your shipping details please contact our Customer Services team immediately via "Quick Feedback" or "Live Chat" and we will try to amend them.
Please note, due to the speed at which our Dispatch team work, we can make no guarantees to change addresses prior to shipping. If an order has been locked for processing by the Dispatch team or completed we are unable to amend the shipping address.
Do you fear that your BatteryForDell.co.nz order is misdelivered? Hope is not lost! Following these instructions enables you to get your package as quickly as possible.
Occasionally, packages are not delivered in the expected timeframe and are unable to be located by the tracking information (if available), please contact Customer Support.
BatteryForDell.co.nz does not recommend that you refuse a package from us. Doing so will only add to the cost of the process for everyone involved. Instead, if you need a refund, accept the package and begin this process with us through our established protocols.